Shipping & Returns

 

Before you Shop Our Collection of Must Have Western Fashion, check out the Shipping details right here...

All orders are sent via Australia Post unless otherwise requested and pre-arranged by the customer.  

SHIPPING TIMES Keep in mind that this is a one woman show but my aim is post all imported from the USA items on the same day however if you order an in house printed item, please allow 3-5 business days.

STANDARD POSTAGE is $9.95 AUD on all domestic orders. This is a tracked parcel and can be followed using the tracking number emailed to you when your order is packed. 

EXPRESS POSTAGE is $16.95 AUD and is available on domestic orders. 

LOCAL PICK UP is available if you can get to Kealba or Keilor East. Simply select this option at the checkout and I will contact you to arrange.

INTERNATIONAL SHIPPING is available and can be calculated at checkout. International Shoppers, make sure you change the currency to your country so you can see the correct price.

ESTIMATED SHIPPING TIMES can vary greatly depending on the service selected, the destination of the parcel and the season (eg, public holidays, Christmas etc), so please be mindful of that. If you would like to estimate the arrival of your package you can use the Australia Post estimated shipping times tool located here.

Return & Exchange Policy

Returns are accepted within 14 days of purchase. Items must be in same condition as when purchased. Please choose with care as we don't offer refunds for change of mind or incorrect size. We can however exchange or give a gift cards once product is returned at buyers expense.

When it comes to the Print on Demand items, as they are printed to order I cannot exchange without charging a merchandise replacement fee. Please Contact Me in regards to this. 

When returning an item for exchange please be sure to enclose a pre paid sachet so we can send you your new item or, if you live locally, arrange to return the item at our nominated pick up point. If the item is faulty, normal refund conditions apply.

All sale items are final - no exchange or refunds.

If you need assistance with sizing or anything else please contact me